You do not get a dispatcher. You get Arnie, and his customers time-stamp how fast. One review says 50 minutes from phone call to fixed. Another says two hours, priced, and replaced the next day. Twenty-six years doing it from the same house on Sargent Drive.
Every job below is one his own customers describe in their reviews.
Flame igniters, sensors and the parts that fail first — diagnosed and replaced on the house call.
The call that cannot wait until next week. Reviews put him on site the same day, sometimes the same hour.
Old unit out, new unit in — one customer was quoted on the spot and replaced the following day.
Cooling as well as heating — the business is listed under air conditioning service alongside furnaces.
Maintenance on furnaces well past their warranty, including units he installed years ago.
When a fault is not obvious, he has brought in a second tech, Jim, the next day.
Arnie Brigman has run Arnie's Furnace Service out of Sunnyvale since 2000. There is no call center between you and the person holding the wrench — you call the number and Arnie is the one who turns up at the house.
Seventy-five people have written reviews. Sixty-four of them gave five stars, and the ones worth reading are not about marketing: they are about how long it took him to get there and whether the furnace worked afterward.
Straight from the review page, unedited.
Arnie came within 50mins of my phone call, identified the issue, and fixed them.
Our furnace stopped working and it was very cold. Arnie responded right away and when he was unsure what was wrong he brought in Jim the next day.
Based on Sargent Drive in Sunnyvale, between Chopin and Verdi.
Sunnyvale is the city on the listing, and the reviews are Sunnyvale homeowners. Somewhere else in the South Bay? Call and ask — it is a short conversation.
Call Arnie directly, or leave your number and what the furnace is doing.
| Monday – Thursday | 7:00 AM – 6:00 PM |
|---|---|
| Friday | 7:00 AM – 7:00 PM |
| Saturday | 8:00 AM – 4:00 PM |
| Sunday | Closed |